We are driven by a Wildly Important Goal to grow customer lifetime value for our customers — loyalty is a business outcome, not a program. We are accountable to the business outcomes for our customers as the ultimate measure of effective decision-making.
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Join a team that's changing how restaurants connect with guests
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Why join our team
OUR CORE BEHAVIORS
The core behaviors that guide our decisions and fuel our growth
Focus on what matters
Lead, virtually
Our customers operate in physical spaces; Thanxers are distributed. To bridge that gap, we prioritize effective remote collaboration, expecting steadfast focus in video meetings as if we were in the same room. We over-communicate and avoid making assumptions; we rely on self-discipline, self-motivation, and self-management in our pursuit of shared excellence.
Encourage diverse perspectives
Unique work and life experiences yield the best solutions; our customers operate the most diverse workplaces that exist. We encourage and actively solicit new opinions and feedback; while we may challenge the thoughts or suggestions of peers, all contributors are treated with mutual respect.
Think boldly, execute reliably
Marketing requires vision. Operations requires precision. Restaurants demand both ingredients for success. Our customers depend on us for product innovation and platform predictability; we too must must demand both.
Say “Thanx” genuinely
Genuine gratitude creates happiness. We see thoughtful appreciation as the cornerstone of trust, caring, and collaboration — among Thanx employees and between our customers and their customers.
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What sets Thanx apart is how seriously we take innovation — it’s not just a buzzword here. From embracing AI in our workflows to encouraging creative problem-solving, innovation is built into our culture as a process, not a one-off.
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