For restaurants looking to transition from LevelUp, Thanx is the obvious choice. Not only is transitioning your LevelUp program easy, but your loyalty program can be up and running in just 90 days. Thanx offers all of the loyalty and marketing features of LevelUp and a whole lot more. Learn more below!
The transition from our previous LevelUp app experience has been completely seamless for our customers. There was no new app to install and no new enrollment process for loyalty. The best part – our customers no longer have to pull out their phones to earn progress. Rewards progress is tracked automatically.
With hundreds of transitions under our belt, including 20+ from LevelUp in the last year alone, we have got you covered.
Prior to transitioning, provide Thanx with existing loyalty membership data. Depending on the current program structure and desired state, existing benefits can be mapped to the program within Thanx as needed. Program changes can be made right away or even later on. Other benefits such as tier status and gift card balances can also be transferred.
Guests simply log in with their existing email address to claim their progress. There is no new app to download or lengthy sign-up process. After launching with Thanx, most brands see their active database grow 2-5x in the first 6 months. Thanx monitors the transition process and measures sign-ups, order volume, order errors, and more to ensure no disruption to the business. Finally, Thanx manages all user-support tickets so teams can focus on life after LevelUp.
Restaurants using Thanx see industry-leading loyalty enrollment and digital ordering lift because the guest experience both in-store and online is completely frictionless.
LevelUp programs require customers to download an app to participate and identify themselves to earn progress by scanning a QR code which can be incredibly burdensome. With Thanx, all transactions are captured automatically so marketers benefit from superior data capture and customers benefit from a seamless loyalty and digital ordering experience.
Thanx empowers restaurants to build a better tech stack. Our platform offers best-in-class integrations with online ordering providers like Olo and Toast and can work with any point of sale. Thanx also offers integrations with many other leading technology platforms.
Thanx offers a full suite of data-driven marketing tools and automations designed to improve ROI and drive incremental revenue.
LevelUp offers no A/B testing capability and running custom campaigns to activate your newly acquired customers is a manual process.
Thanx offers a complete multi-channel (email, SMS, push, in-app) campaign automation engine designed to make sophisticated marketing easy. Data-driven, segmented, and automated marketing tools require minimal bandwidth to produce powerful, insight-optimized results. With one-time and automated campaigns, restaurants can A/B test messaging, offers, and creative to see what works. View activation funnel metrics and launch customer lifecycle campaigns to drive 1st, 2nd, and 3rd purchases in just a few clicks.
Thanx’s non-discount rewards and self-service loyalty engine empower brands to manage and drive down their effective discount rate.
Read more about how only Thanx offers:
LevelUp apps cost a fortune and regularly slip below 4 stars. Thanx-built apps offer guests an industry-leading digital ordering experience with on average 85% conversion rate (many brands are much higher).
LevelUp charges an upfront fee for branded mobile apps and a development fee for any needed updates.
Thanx updates and maintains all of our branded apps weekly for free. When we make improvements, we roll them out to all apps, automatically. Our approach removes the hassle for IT and keeps our apps fresh. That’s why Thanx apps average 4.9 stars.
| Features | Thanx | LevelUp |
|---|---|---|
| Online ordering | ||
| Branded mobile apps |
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| Web ordering |
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| Pickup & delivery |
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| Curbside ordering |
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| Tableside ordering |
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| Catering |
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| Loyalty | ||
| CRM / Customer Insights |
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| Visit-based |
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| Spend-based |
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| Tiers-based |
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| Points-based |
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| Bonus points |
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| Surprise & Delight |
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| Hidden Menus |
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| Experiential rewards |
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| Access Passes |
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| Self-service Loyalty Program Designer |
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| Self-service digital Rewards Marketplace |
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| Marketing | ||
| One-time campaigns |
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| Automated campaigns | Pre-built and custom | Pre-built only |
| Pre-built segments |
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| Custom segments |
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| Email, SMS, Push |
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| In-app “Broadcasts” |
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| Lifecycle Marketing Insights and Recommendations |
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| Lifecycle industry benchmarks |
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| A/B testing for one-time campaigns |
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| A/B testing for automated campaigns |
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| One-click automation of winning variant |
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| Campaign reporting |
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| A/B testing campaign reporting |
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| Mobile apps | ||
| Branded app design |
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| Mobile ordering |
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| Integrated loyalty |
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| APIs for custom mobile apps |
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| Self-service Content Management System (CMS) |
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| App updates | Monthly | Development fees |
| Subscription fee | None | None |
| Ongoing maintenance | Included | $$$ |
| Support + services | ||
| Dedicated account manager |
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| Live chat |
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| Managed user support |
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