"I am very satisfied as the answer was clear, prompt and very professional, while staying personal."

Diner Review, Moby Dicks House Of Kabob Diner Love

"Agent response was very cheerful, polite, and professional. He gave me an explanation to my questions and concerns which I appreciated. He also gave me a very fair resolution that I also appreciated! Also the composed email greeting and ending perfectly made me feel like a valued &Pizza customer"

Diner Review, &Pizza Diner Love

"Excellent!! They answered every question very thoroughly, giving me instructions on how to solve my problem that were very easy to understand. Plus they were able to again very thoroughly answer another question that was unrelated to my original question."

Diner Review, La Madeleine Customer Love

"The customer service was great. Answered my question in a timely matter and resolved my issue."

Diner Review, Nothing Bundt Cakes Diner Love

"As a nimble marketing team, our focus is on driving results without unnecessary effort. Leveraging targeted campaigns, marketing automation, and A/B testing through Thanx, we prioritize data over intuition. For instance, when introducing new products or marketing strategies like our 'Burger of the Month,' we rely on insights rather than guesswork. By concentrating on activities that yield valuable insights or tangible outcomes, we expedite our impact. This approach not only encourages trial and cultivates loyalty but also yields valuable insights into customer preferences, enhancing marketing efficiency and ROI."

Jennifer FarenJennifer Faren, VP of Marketing, Hopdoddy Customer Love

“When we partnered with Thanx, our program enrollment skyrocketed and we more than doubled our active membership. We've also seen remarkable outcomes with Thanx's marketing automation - their lifecycle marketing and A/B testing features are incredibly user-friendly, and the reporting makes it easy to gauge the effectiveness of our campaigns and program adjustments.”

Jennifer FarenJennifer Faren, VP of Marketing, Hopdoddy Customer Love

"In today’s landscape, seamless integration and continuous innovation are paramount in restaurant technology. The collaboration between Thanx and Olo underscores their commitment to staying at the forefront of industry trends and delivering unparalleled experiences to restaurants."

Chris IvesChris Ives, CFO, Bubbakoo’s Burritos Customer Love Partner Love

“Thanx is much more than a loyalty platform. The platform drives a level of personalization and customization that restaurants haven’t seen before. The technology can contribute to overall restaurants in a lot of ways.”

Josh HalpernJosh Halpern, CEO, Big Chicken Customer Love

"Leveraging our Thanx loyalty program to gain insights into guest preferences and behaviors has allowed us to make data-driven decisions and personalize our marketing efforts."

Alexia PennaAlexia Penna, VP of Marketing, Eureka Customer Love

"With our loyalty program from Thanx, we’re truly seeking to understand what our brand is, and how we can build a brand for the next generation."

Maria RiveraMaria Rivera, CEO, Smalls Sliders Customer Love

"Shifting our loyalty marketing strategy with Thanx from seasonal launches to specific, limited-time offers has significantly boosted sales and attracted new customers, fueling our growth."

Jessica Serrano, Head of Marketing, Dig Customer Love

“The [Thanx] team really made us feel confident that it will be a really smooth transition [to a new platform]. We are thankful that there’s one less stress that I have to think about when it comes to technology partners."

Alexia PennaAlexia Penna, VP of Marketing, Eureka Customer Love

"Everyone at Thanx that we’ve worked with has been absolutely wonderful and we’re just so so thrilled to be in this partnership with you all."

Anita WalkerAnita Walker, CMO, Flowerchild Customer Love

“With Thanx, giving our top loyalty members exclusive access to vote on menu items and engage with our celebrity founder creates a unique emotional connection that goes beyond transactions."

Josh HalpernJosh Halpern, CEO, Big Chicken Customer Love

★★★★★ 
Smooth app. Easy to use. Snappy. Very easy to redeem applicable rewards. This is our first experience and order with the Mo'Bettahs app :)

Diner Google Play Store Review, Mo'Bettahs Diner Love

★★★★★
Awesome app. Easy to use. Love the rewards set up!

Diner App Store Review, DogHaus, 1/17/24 Diner Love

“We were thrilled to work with Thanx to develop the new app and loyalty program to create more ways for fans to engage with our brand in a creative, fun and rewarding way. Over the past 15 years, Bubbakoo’s has entered into a league of its own within the fast-casual industry, and our new app, loyalty program and menu items are a reflection of our unwavering commitment to providing a fantastic experience to our fans."

Mimi SomermanMimi Somerman, CMO, Bubbakoo's Burritos Customer Love

"After the roll-out of Thanx CRM-integrated ordering, Little Big Burger saw a 12.1% increase in SSS in the 20 weeks following launch and a 7.5x increase in loyalty sign-ups. Similarly, Burgers Grilled Right saw a 9.0% SSS increase and a 5X increase in sign-ups."

Fred Glick, Former President, Amergent Hospitality Group Customer Love

★★★★★
Great job with the app. looks great, performs well. good layout. easy to find what you want.

Diner App Store Review, Moby Dick House of Kabob, 1/23/24 Diner Love

"Without Thanx, we'd be fighting an uphill battle. We are grateful to have excellent customer data and a best-in-class digital ordering experience."

Otto Othman, CEO, PINCHO Customer Love

"We found a partner in Thanx because they were equally as passionate about building a program that improved our bottom line without relying on traditional discounts, and instead moving towards offering exclusivity and access to our guests."

Cassie Cooper, Director of Marketing, Velvet Taco Customer Love

"By switching to Thanx, we are better able to convert guests, track second purchase rates, and have more accurate data on our customers."

Casey Hilder, Director of Marketing, Starbird Competitor Wins Customer Love

"With Thanx, we’ve seen tremendous growth to our loyalty program. We’ve seen a lot more people coming back and utilizing non-discount rewards."

Caprice Kindgren, Director of Marketing, Urbane Cafe Customer Love

"Thanx empowers us to stay at the forefront of our industry by enabling real-time updates and responsiveness to evolving customer trends. We are also delighted to report a 17% increase in member sign-ups despite having only launched just a few weeks ago."

Dan Anfinson, President, Slapfish Customer Love

★★★★★ 
This place is so bomb. Check it out the food is always fresh the service was awesome and the restaurant was spotless. Got the free mini plate from the app. I can't wait to come back.

Diner Google Play Store Review, Mo'Bettahs Diner Love

"The biggest highlight of adding Thanx has been the impact on sales. Implementing Thanx not only grew our customer database, it boosted traffic. Amidst a backdrop of rapid unit expansion and industry declines in traffic in 2023, we actually reversed our trend to a positive trajectory."

Rob Ertmann, CEO, Mo’Bettahs Customer Love

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