To our Los Angeles customers:
We hope you’re staying safe. All of us at Thanx are thinking of you, your teams, and your communities during these wildfires. We want to support you during this challenging time. Here’s how Thanx can help your business respond and recover:
- Pause Your Subscription Fees: If you need to pause subscription fees due to an impacted location, please contact our team at [email protected] for assistance.
- Support Your Relief Efforts: If you are operational and offering relief to those impacted by the fires, Thanx wants to assist with your relief efforts. Please get in touch with our team at [email protected].
- Communicate with Guests:
- Campaigns: Use Thanx campaigns to quickly share updates about your business with guests. Learn more about campaigns here.
- Smart Links: Create links to direct guests to critical updates, whether in the app, on your website, or elsewhere. You can learn more about Smart Links here.
- Website banners: Notify guests of critical updates in the app and on your web ordering site. You can learn more about banners here.
- Offer Incentives to Drive Support: If you can operate safely, consider enabling guests to donate their points to relief efforts. Thanx is happy to provide design support to help you launch this initiative. Reach out to us at [email protected] for assistance.
- Contact Us for Additional Help: If you have questions or need guidance, our Customer Success team is here to assist you every step of the way.
We’ll keep you updated as we gather more resources and information.
Above all, please take care of yourselves, your teams, and your loved ones. We’re here to help.
— The Thanx Team
