The digitization of restaurants and the increasing prevalence of third-party delivery have made the restaurant industry more competitive than ever – building a loyal and engaged customer base is a must-have for long-term success.

A well-designed guest engagement and loyalty program can be a game-changer, helping foster customer loyalty and driving repeat business, but selecting the right platform requires careful consideration.

To help you make an informed decision, we’ve compiled a list of the essential 100 questions you should ask before selecting a vendor. By thoroughly evaluating these aspects of a vendor’s offering alongside your business-specific questions, you can be confident you are choosing the right solution for your restaurant’s needs and business objectives.